As a Microsoft Business Solutions Center, Apogee Strategies LLC is certified to design, deploy and train your staff on Microsoft’s Dynamics Customer Relationship Management (CRM) 3.0 software.
CRM 3.0 represents Microsoft’s latest offering in the CRM software market. Offering three discrete modules, for Sales, Service and Marketing, Microsoft Dynamics CRM has the ability to streamline all aspects of your Sales and Service pipeline.
Some of the new features introduced in CRM 3.0 include:
- Marketing Automation Module, including features for:
- Marketing list management
- Campaign generation and tracking
- “Quick Campaigns” for ad-hoc, targeted communications
- Service Scheduling and Service Request Management
- Easy customization from directly within the User Interface
- Custom objects, relationships and entities can be created with no coding necessary and with zero impact to users
- Pervasive reporting
- Export dynamic worksheets and Pivot Tables to Excel
- Utilize SQL Reporting Services for robust, scheduled reports
- And much more…
Apogee Strategies can design and deploy a complete CRM system in your own environment, or host your CRM system for you in our secure datacenter.
Additionally, Apogee can conduct training sessions with your staff, to ensure maximum user uptake and boost your ROI. |